Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide directly when using our services:

• Personal information: Name, email address, phone/WhatsApp number, city, and country of residence.
• Property preferences: Budget range, preferred scheme, plot size, intended use, and timeline.
• Documents: Files you upload such as allotment letters, NOCs, CNICs, and payment receipts for verification purposes.
• Communications: Messages exchanged via WhatsApp, email, or our platform chat.
• Usage data: Pages visited, features used, and interaction patterns with our platform.

2. How We Use Your Information

We use collected information to:

• Match you with suitable property options in B17 Multi-Gardens and Faisal Hills.
• Perform legal verification and due diligence on properties.
• Generate AI-powered property reports and investment analyses.
• Communicate with you about your advisory progress, appointments, and updates.
• Improve our services and develop new features.
• Comply with legal obligations and prevent fraud.

3. AI-Generated Content

Our platform uses AI (Google Gemini) to generate property reports, shortlists, and communication drafts. AI-generated content is always reviewed by qualified advisors before delivery. We do not share your personal data with AI providers beyond what is necessary for content generation.

4. Data Storage and Security

• All data is stored on encrypted servers with access controls.
• Passwords are hashed using bcrypt with industry-standard salt rounds.
• Sessions are encrypted using iron-session with HTTP-only secure cookies.
• Documents are stored in secure server storage with access limited to authenticated users.
• We use HTTPS for all data transmission.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers: Email (Resend), WhatsApp Business API (Meta), and AI services (Google) — only as needed to operate the platform.
• Legal requirements: When required by Pakistan or international law, or to protect our rights.
• With your consent: When you explicitly authorise sharing with developers, lawyers, or other parties involved in your transaction.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Withdraw consent for communications at any time.
• Export your data in a portable format.

7. Cookies

We use essential cookies only — specifically encrypted session cookies for authentication. We do not use third-party tracking or advertising cookies.

8. Data Retention

We retain your data for as long as your advisory relationship is active, plus 7 years for legal and compliance records related to property transactions in Pakistan.

9. International Transfers

As we serve clients in the UK, UAE, KSA, Canada, and USA, your data may be processed in Pakistan. We ensure appropriate safeguards are in place for cross-border data transfers.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes via email or WhatsApp.

11. Contact

For privacy-related inquiries, contact us at info@pakistanpropertyadvisory.com or via WhatsApp at +923001234567.